Here's Why

Here’s Why 💜 

"Every journey has a story. Your story is my inspiration." 

Victoria de la Cruz, BSHA

Founder & Independent Health Care Liaison of Navigating with Heart.

Navigating with Heart was born from love, a love for my family, and a deep calling to care for others the way my father cared for his own.

My father was a compassionate doctor who dedicated his life to healing and helping. From him, I learned what it truly meant to care for those around you—not just with skill, but with heart. Inspired by his example, I pursued my own path in the medical field, earning a bachelor’s degree in Health Care Administration in 2018, along with a dual degree in Child and Youth Studies.

Years later, I became my Nana’s advocate during one of her hardest times. It was then that I saw how overwhelming the health care system can be—especially when you’re trying to do it all alone.

That’s when I knew: families need more than just information.
They need someone who listens.
Someone who shows up.
Someone who walks beside them with empathy, patience, and real, lasting support.

As a Health Care Administrator, I’ve spent over 15 years in health care, starting at the bedside and moving into leadership roles. Along the way, I’ve helped countless families navigate some of life’s toughest decisions—whether it’s understanding care options, advocating during hospital stays, planning their  for long-term needs, or making the transition to home care.

And through it all, one thing has never changed: No one should ever  have to do this alone.

Navigating with Heart isn’t just a name.
It’s my promise to care for every person and every family with the same love, dignity, and compassion that I’ve seen my father give on a daily basis in my own family.

If you’re feeling lost or burdened, I want you to know—you’re not alone.
I’m here to help you breathe easier, ask the right questions, and find a path forward—with heart.

Because your story, and your journey is why I do this.
And I’m honored to be part of that. 💜

Warmly,

Victoria de la Cruz, BSHA

Founder, Navigating With Heart